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Contact Information

We operate in an industry built on trust.

This can only be achieved through communication and support, that’s why we make it easy to find the department or support you need all in one place. 

One Number — One Optum
1-833-4U-OPTUM (1-833-486-7886)

Option 1  Pharmacy
Option 2  Ancillary
Option 3  PPO
Option 4  Case Management

Option 5  Settlement Solutions
Option 6  Medical Bill Review
Option 7  Accounting and Finance
Option 9  Repeat Menu

    If you need more assistance, please email OWCA Communications

Office locations

Des Moines, Iowa

2600 Westown Parkway
Suite 250
West Des Moines, IA 50266
  1-800-683-1254


Golden, Colorado

600 12th Street
Suite 300
Golden, CO 80401
  1-877-631-9080


Indianapolis, Indiana

5975 Castle Creek Parkway
Suite 100
Indianapolis, IN 46250
  1-800-962-6831

Louisville, Kentucky

9390 Bunsen Parkway
Louisville, KY 40220
  1-502-214-1340


Montgomery, Alabama

7480 Halcyon Pointe Drive
Suite 300
Montgomery, AL 36117
  1-334-290-4773


Tampa, Florida

175 Kelsey Lane
Tampa, FL 33619
  1-877-275-7674
  1-800-774-4111

Westerville, Ohio

250 Progressive Way
Westerville, OH 43082
  1-800-777-3574
  1-614-923-7650 


Corporate office

Eden Prairie, Minnesota

11000 Optum Circle
Eden Prairie, MN 55344

US map of office locations

  For portal support click here

Fax or Email
a specific department

Accounts Payable
  accountspayable3@optum.com

Ancillary Services
  owcaorders@optum.com

Auto No-Fault
  referrals4@optum.com

Case Management
  referrals4@optum.com
  1-833-396-1013

Clinical Services
  owcaclinical@optum.com

Home Delivery Services
  mailorder3@optum.com
  1-800-491-7997

Medical Bill Review
  1-833-396-1014

Pharmacy Services
  helpdesk3@optum.com

PPO Network Services
  proppo@procura-inc.com
  1-833-396-1013

Public Policy & Regulatory Affairs
  owcapolicymatters@optum.com

Sales & Pricing
  owcacommunications@optum.com

Settlement Solutions
  optummsa@optum.com